Take your career to the next level with BCT Resourcing as a Customer Service Advisor. This fully remote position offers an exciting opportunity to work with a dynamic and supportive team while delivering exceptional service to clients across the UK. If you have a passion for helping others and enjoy solving problems with professionalism and empathy, this role is perfect for you.
As a key member of the customer service team, you will manage enquiries efficiently, ensuring every interaction leaves a positive impression. You will use your excellent communication, listening, and relationship-building skills to understand customer needs, provide effective solutions, and maintain a consistently high standard of service.
The ideal candidate will be computer literate, have strong attention to detail, and demonstrate a proactive can-do attitude. You should be comfortable using digital tools, multitasking, and maintaining professionalism in a fast-paced environment.
Working remotely gives you the flexibility to perform at your best while enjoying work-life balance. Join BCT Resourcing and grow your career in customer service, where dedication, teamwork, and innovation are truly valued.
Position: Customer Service Advisor
Salary: £25,000 – £27,000 per annum
Job Type: Full Time
Location: Remote
Full job description
Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.
Job responsibilities:
- First point of resolution for all inquiries
- Providing members with advice and guidance on next steps and their on-going journey with the organisation.
- Developing and maintaining excellent communications with other teams and divisions
- Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.
Requirements:
- Have excellent customer service skills.
- Have excellent communication and listening skills.
- Be computer literate.
- Relationship building skills
- Can do attitude
- Good attention to detail.
- Flexible to work shifts.
Application Process
kindly click on the APPLY HERE link below to submit your application online.